Here's how you can contact us by post or over the phone:
Private Bag 75806
Manurewa
New Zealand
For general inquiries:
Phone: +64 9 295 2700
Fax: +64 9 299 8585
Freephone: 0800 103 778
Which is just as well, since we've been producing it for more than 125 years now. In fact, we'd happily describe ourselves as being milk obsessed as quite literally all of our time, our passion, and our expertise goes into doing one simple thing: creating the freshest, most delicious dairy products possible.
We believe in what we produce. And we think milk is packed with so much natural goodness that it should be a big part of each and every New Zealander's life.
No, we never add water to Anchor™ milk. The only difference is the proportion of the cream we skim off. This might change the consistency and fat content, but Anchor™ Lite and Trim milk have similar essential nutrients as Blue milk.
Yes, milk's great for soothing firey flavours. Spicy foods such as chillies contain a substance called capsaicin that stings your taste buds, telling your brain you're eating something spicy.
Milk contains casein, a fat-loving compound that binds with the spicy capsaicin oil and washes it away. Other water-based drinks will only spread the oil, rather than mix with it and reduce the heating effect of the spice.
While too much fat from foods is never good for you, everyone needs a little fat to stay healthy. In fact, around 30% of our energy should come from dietary fats.
Dairy fat can help provide structure for our cells, protection for our nerves and help deliver fat-soluble vitamins like A and D, plus essential fatty acids.
There's actually no scientific research to show milk produces mucus in the airways or the throat. There can be a slight thickening of saliva after drinking milk, but it's temporary and doesn't cause your body to produce any more mucus or phlegm.
If you have a cold, drinking milk could actually help speed up your recovery, as it's so important to have plenty of fluids. Cooling foods such as frozen dairy products and fruit smoothies can assist to soothe a sore throat and help give you important nutrients, especially if you're not eating much else.
There are loads of myths about milk, and we plan to bust them. Click on the left and right arrows to see if what you've heard is true.
BUST THE MYTH WITH YOUR FRIENDS SHARE
At Anchor we’ve learnt that light ages milk. When speaking to consumers, 8/10 told us they prefer the taste of milk that has not been impacted by light. 7/10 consumers also told us that they prefer the taste of a flat white made with Anchor’s new LIGHT PROOF™ milk.
As milk in our supermarkets, dairies and petrol stations can be more than two days old, Anchor’s new LIGHT PROOF™ bottle can help ensure you have the most fresh and delicious tasting milk every day.
You see, light deteriorates some of the vitamins in milk – namely vitamins A & B2. Milk is a good source of vitamin B2, an energy releasing vitamin. Our triple layer, Light Proof™ bottle makes sure that our milk never sees the light until you open it, ensuring you get the freshest tasting milk with all its natural goodness - from your first glass to your last.
* Effect of Light on the Vitamin B2 concentration in Anchor Blue Top Milk over shelf-life. Exposure at 2000 Lux white fluorescent light, temperature 4°C. Ming Lo, Fonterra Brands (NZ), 6 April 2010.
This cap ensures the light protection is complete by hermetically sealing the bottle's neck. The light will never get in here while it's on the shelf in the dairy or anywhere else along the way.
The black layer sits between the two white layers to ensure 100% protection from UV and visible light. Triple layer does not mean triple the plastic.
All three layers are blown in unison to produce a single lightweight structure.
Just like our current bottle, our new bottle is made of HDPE (high density polyethylene for those of you not in the high density polyethylene business). It's easily recyclable and is the ideal material for New Zealand's recycling infrastructure.
There is less than 1 gram difference between our old clear bottle and the new LIGHT PROOF™ bottle.
Not only are the new LIGHT PROOF™ bottles just as recyclable as before, they are already being turned in to curbside recycling bins!
Tell us what you think
* Product Placement in store taste testing April – May 2013.
At Anchor, we think milk is the best thing in the world. It's food for life. Packed with natural dairy goodness, milk helps your body do just about everything, from building muscles to growing strong, healthy bones. That's why we'd love to see New Zealanders make milk a bigger part of their day. And to help make that happen, we promise to always deliver a deliciously fresh, top quality product to every corner of the country.
Milk is bursting with dairy goodness. With 9 essential nutrients, milk can help strengthen bones, boost your immunity, and assist growth and development.
There are many types of milk available today, there's one at your local dairy to suit Granny or the grand-kids. But one thing will never change, and that's the natural goodness of dairy.
The New Zealand Food and Nutrition Guidelines recommend we consume at least two to three servings of dairy every day.
Are you making milk a big part of your day?
"As a Nutritionist, I'm passionate about nutrition and its contribution to the health and wellbeing of New Zealanders of all ages, from Cape Reinga to the Bluff. With its great taste and unique combination of nutrients, milk is both delicious and nutritious - that's why Kiwis have been enjoying the goodness of Anchor milk for generations.
Milk contains a range of essential nutrients. From calcium, and its well known role in supporting healthy teeth and bones, to vitamin A for healthy eyesight plus protein and other nutrients for energy, growth and development - milk really is a dairy powerhouse!
Whether you enjoy Anchor milk with cereal, as part of your favourite beverage and recipes, or chilled straight from the glass, you can be sure you're getting all the goodness that pure NZ milk has to offer."
There's so much goodness packed into a single glass of milk. We think it should be available to each and every Kiwi kid, helping all our future scientists, writers and rugby players grow up healthy and strong.
That's why we support the Fonterra Milk for Schools programme. It provides free milk to primary schools across New Zealand, ensuring kids have access to the goodness of dairy every school day.
It's a big plan, but it's worth it. And we can't wait till it rolls out across New Zealand.
For more information please visit the Fonterra Milk for Schools page here >
Here's how you can contact us by post or over the phone:
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Fonterra Brands NZ Ltd.Private Bag 75806 |
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For general inquiries: |
Yes, Anchor™ milk is pasteurised. In fact, all milk that retails for sale in New Zealand needs to be pasteurised to make sure it's safe to drink. Basically pasteurisation involves rapidly heating the milk to 72°C for only 15 seconds. This destroys any bacteria that maybe present which could make you sick, without changing the wonderful fresh taste.
As well as being pasteurised, most of our Anchor™ milk products that contain fat are homogenised as well. This is when the fat droplets within the milk are reduced in size by being squeezed through a really tiny gap, just like a fine sieve that you use at home. Homogenising milk means that all the nutrients, and that delicious taste, stay consistent from the very first drop, to the very last one.
You'll know a non-homogenised milk product when you see it because a cream layer forms, floating on the top. It's nothing to worry about, this is simply because milk-fat (cream) is lighter than milk so it rises to the surface. It's what you'll see in our traditional Anchor™ Silver Top milks which contain non-homogenised cream.
Our lower fat milks aren't homogenised, because they have so little fat there's just no need.
Definitely not! Take a look at the ingredients list on the Anchor™ milk label. The ingredients list can sometimes be declared as milk, cream or ultrafiltered milk, but unless we've specifically said otherwise, you can rest assured the only ingredient used in our fresh milk is ... fresh cow's milk!
Sure you can. Loads of people freeze milk and thaw it later. There are just a few things to remember if you do:
Try to only do it once - repeatedly defrosting and refreezing milk can cause it to separate, with the cream rising to the top and milk proteins sinking to the bottom. If the milk separates, it's still safe to drink, but it might look strange. As always, please follow food safety guidelines (such as keeping the milk properly refrigerated) each time you thaw and refreeze.
Don't forget that milk expands when you freeze it too. You should make sure there's a little room in the bottle or container so it doesn't split or expand, leaving an icy mess in your freezer. Check that there's room around the bottle or container too – if it's packed into your freezer really tightly that may make the container more likely to split.
One reason your milk could separate is if you've frozen and defrosted it several times. This can change the structure of the milk protein and the fat so the cream rises to the top and the proteins sink to the bottom. It might look a bit odd, but separated milk is still safe to drink if food safety precautions have been followed.
The other reason that your milk could separate is that it's started to spoil or go ‘off'. As good as it is, no milk lasts forever. Once milk is past its expiry date, or if it hasn't been stored properly under refrigeration, bacteria may start to grow in it, changing the pH level and causing the milk to separate. This milk will also start to smell ‘off' or have a bad odour, so smelling milk before you drink it can be an indicator of shelf life. Milk isn't safe to drink when it's past the expiry date, so please make sure you throw it away.
Fresh Anchor™ milk should never have anything that looks like particles in the bottom of it – please don't drink it if it looks like that. But if you've frozen and thawed the milk a couple of times already, milk separation can occur because of the changing protein structures. In this case, while it might look a bit odd, it's still safe to drink if food safety precautions have been followed.
Fresh Anchor™ milk should never have lumps in it. Please don't drink milk that looks like that.
The most common reason for ‘lumpy' milk is that it's going off. Basically it's starting to spoil and you're seeing a reaction to the bacteria growing in the milk. You need to throw it away the milk when it gets to this stage, as it's not safe to consume anymore. Remember to always keep your milk refrigerated below 4°C and use the expiry dates on the packaging as your guide for best milk quality.
Fresh Anchor™ milk is made from cow's milk only and does not contain added gluten or wheat ingredients.
Please be aware that some of our other Anchor™ products, like flavoured milk or yoghurt, have added ingredients that may contain gluten or wheat. At Anchor™ , we're incredibly stringent with ingredients choosing allergen-free options whenever we can.
If you do have a food intolerance or an allergy, as always, please read the label and check the ingredients declaration on pack. We aim to ensure that our Anchor™ milk products have current, accurate label information and we clearly identify potential allergens in the ingredient list.
If you think you have an Anchor™ milk product that isn't up to our normal high standards, you should contact our customer service team and they'll be able to assist you. Please note that we test all our Anchor™ milk products for quality (this includes checking them for that fresh? flavour you know and love) during processing, and before we release them for sale.
Please note that dairy products can pick up the flavour of what they're stored next to in the refrigerator if it has a particularly intense taste or smell, such as a cut unwrapped onion, so keep all food items stored in the refrigerator wrapped or covered, including milk.
For ovo/lacto vegetarian eating plans, milk and dairy products are usually suitable to include. Please check the ingredient list on the label of flavoured milk or yoghurt. For vegan eating plans, please note that Anchor™ milk is made from cow's milk which is an animal derived product.
Anchor™ milk products are not certified as Kosher or a Halal in New Zealand.
Yes, of course you can! We aim to ensure the ingredients and nutritional information on every Anchor™ milk label complies with FSANZ (Food Standards Australia New Zealand) requirements under the Food Standards Code legislation.
Thank you for your enquiry.
We will contact you shortly.
Anchor is owned and operated by Fonterra.
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